Troubleshooting
DNS Not Verifying

DNS Not Verifying

If DNS does not verify, do not send production email from the domain.

Checklist

  • You are editing the authoritative DNS provider.
  • A record host and value match PING8.
  • MX record points to the mail host.
  • SPF is a single TXT record at the correct host.
  • DKIM selector and value are exact.
  • DMARC host is _dmarc.
  • PTR/rDNS is configured by the IP provider.
  • Cloudflare mail records are DNS only.

Useful commands

dig A mail.yourdomain.com
dig MX yourdomain.com
dig TXT yourdomain.com
dig TXT default._domainkey.yourdomain.com
dig TXT _dmarc.yourdomain.com
dig -x 203.0.113.10

Fix order

  1. Fix A and MX first.
  2. Fix SPF.
  3. Fix DKIM.
  4. Fix DMARC.
  5. Fix PTR.
  6. Re-run PING8 verification.