Personas
PING8 serves several user types. Use these personas to decide which docs matter first.
Indie SaaS founder
The founder sends login codes, password resets, receipts, invoices, and product digests.
Start with:
Agency or managed service provider
The agency manages sending for multiple brands and needs isolated domains, mailboxes, and dashboards.
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SMB or ecommerce marketer
The marketer sends campaigns to customer segments and cares about templates, lists, unsubscribe handling, and analytics.
Start with:
Compliance-sensitive operator
The operator wants control over customer data, infrastructure, audit logs, and delivery paths.
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Newsletter operator
The sender needs campaigns, contact growth, and predictable delivery to large lists.
Start with:
Developer relations team
The team sends product announcements, release notes, onboarding email, and community updates.
Start with: