Namecheap And Other DNS Providers

Most DNS providers use the same record concepts with slightly different labels.

Field translation

General setup

1. Add an A record for mail.
2. Add an MX record for @.
3. Add SPF TXT at @.
4. Add DKIM TXT at the selector host shown in PING8.
5. Add DMARC TXT at _dmarc.
6. Ask your IP/server provider to configure PTR/rDNS.
7. Verify from PING8.

SPF rule

There must be one SPF record per hostname. If your domain already has an SPF record, edit the existing one and merge values.

Bad:

v=spf1 include:example-provider.com -all
v=spf1 ip4:203.0.113.10 -all

Good:

v=spf1 ip4:203.0.113.10 include:example-provider.com -all

When to ask support

Ask your DNS or hosting provider when:

• You cannot find where to add TXT records.
• Your long DKIM value is being truncated.
• PTR/rDNS is missing.
• The provider hides MX priority.

Namecheap notes

• Use Advanced DNS when the domain uses Namecheap DNS.
• Use @ for root TXT and MX records.
• Use the selector host from PING8 for DKIM, such as default._domainkey.
• If the domain uses custom nameservers, edit DNS at that external provider instead of Namecheap.

Verification routine

1. Save records at the DNS provider.
2. Wait for the provider UI to show the saved state.
3. Run the PING8 verification button.
4. If one record fails, check that exact hostname with a DNS lookup.
5. Avoid changing several records repeatedly while propagation is still happening.